Description
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ABOUT US
BRIEF COMPANY PROFILE
Godly Favoured Eye Care Centre has been in business for seventeen (17) years and counting, providing quality eye service. We are dedicated to building and maintaining high quality standards with our customers. The facility is committed to satisfy the subconscious needs of our customers to feel important, to feel valued, respected and worthwhile. We have two branches located at Lapaz Branch (Same building with Standard Chartered Bank, Abeka Branch) and Tesano Branch (Abeka Junction Bus Stop) respectively.
OUR MISSION STATEMENT
We are committed to providing our cherished customers professional eye care in an atmosphere of uncompromising service, value and friendliness in a timely and cost effective manner.
Patient satisfaction, our prime aim
CORE VALUES
• Customer satisfaction is our prime aim
• Satisfy the deep subconscious needs of our customers.
• Show that our products or services provide the exact benefit that our customers are seeking and ideally priced.
• Develop an attitude of gratitude.
• Sensitive to the best interest of our customers.
• We create a relationship to our customers that we are the lowest-risk, highest-value, and easiest cost efficient company to do business with.
ORGANISATIONAL CULTURE
The company is characterized by the following customs:
• ‘Customer is the boss’ mentality
• Aspire greatly; anything less than commitment to excellence becomes an acceptance of mediocrity
• Open to constructive criticism from our customers
• We keep our customers by delivering on our promises, fulfilling our commitment and continually investing in the quality of our relationship.
• Employing and sustaining of competent employees
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